Terms of Service

Effective Date: September 5, 2026

Welcome to Reshu’s Resin Art. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website or placing an order.

1. About Our Products

Reshu’s Resin Art creates handmade resin artwork, décor, keepsakes, and customised products.

Because our products are handmade, each piece may have slight variations in:

Colour
Texture
Pattern
Bubbles
Glitter or decorative elements
Placement of flowers or other inclusions
Finish and appearance

These natural variations are a characteristic of handmade resin artwork and are not necessarily considered defects.

Product photographs displayed on our website are intended to provide a representation of the product. Actual colours may vary depending on your device, screen settings, lighting, photography, and the materials used.

2. Eligibility

By using this website or placing an order, you confirm that:

You are legally capable of entering into a binding agreement under applicable law.
The information you provide is accurate and complete.
You will use the website only for lawful purposes.

If you are placing an order on behalf of another person, you confirm that you have the authority to provide their information and place the order.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, prices, and other information displayed on our website are accurate.

However, minor errors, inaccuracies, or changes may occur.

We reserve the right to correct errors, update product information, modify prices, or discontinue products at any time without prior notice.

4. Orders

Placing an order through our website constitutes a request to purchase the selected product.

An order will be considered accepted once we have successfully received and confirmed the order and payment, where applicable.

We reserve the right to refuse or cancel an order in circumstances including, but not limited to:

Product availability issues
Incorrect pricing or product information
Suspected fraudulent activity
Incomplete or incorrect customer information
Inability to deliver to the provided address
Unforeseen circumstances affecting production

If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with our Refund and Cancellation Policy.

5. Customised and Personalised Orders

Custom and personalised products are created according to information, designs, photographs, names, dates, messages, or other specifications provided by the customer.

Customers are responsible for ensuring that all information submitted for customisation is accurate.

This includes checking:

Names
Dates
Spelling
Photographs
Messages
Sizes
Design preferences
Other personalisation details

Once production has begun, changes may not be possible.

Because customised products are made specifically for the customer, they may not be eligible for cancellation, return, or exchange except where required by applicable law or where the product is defective, damaged, or incorrectly produced by us.

6. Customer-Provided Materials

If you provide photographs, flowers, memorabilia, or other materials for incorporation into a custom resin product, you confirm that you have the right to provide those materials to us.

Reshu’s Resin Art is not responsible for materials that are:

Damaged before receipt
Unsuitable for resin preservation
Already deteriorated
Lost or damaged due to their inherent condition
Unable to be incorporated successfully because of their physical characteristics

For natural items such as flowers, leaves, or other organic materials, the final appearance may vary from the original item due to the preservation and resin-making process.

7. Pricing and Payment

All product prices displayed on the website are subject to change without prior notice.

The applicable price at the time an order is placed will generally apply to that order, except where an obvious pricing or technical error has occurred.

Payment must be completed through the payment methods made available on the website.

An order may not be processed until successful payment confirmation is received.

8. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates and may vary due to courier delays, weather, holidays, transportation disruptions, incorrect addresses, or other circumstances beyond our reasonable control.

Once an order has been handed over to the courier, delivery is subject to the courier’s procedures and service conditions.

Please refer to our Shipping Policy for additional information regarding processing times, delivery, damaged packages, and shipping issues.

9. Returns, Refunds and Cancellations

Returns, refunds, replacements, and cancellations are governed by our applicable Return & Refund Policy and Cancellation Policy.

Customers should review those policies before placing an order.

Nothing in these Terms is intended to limit any rights or remedies that cannot legally be excluded under applicable law.

10. Intellectual Property

All content appearing on this website, including but not limited to:

Product photographs
Artwork
Designs
Logos
Brand names
Graphics
Text
Videos
Website layout
Original creative materials

is owned by or licensed to Reshu’s Resin Art unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit our content without prior written permission.

11. Customer-Submitted Content

If you submit photographs, reviews, testimonials, feedback, designs, or other content to us, you confirm that you have the necessary rights and permissions to provide that content.

You retain ownership of your original content.

By submitting content for the purpose of fulfilling an order or communicating with us, you grant us permission to use it only as reasonably necessary to provide the requested service.

We will not intentionally use customer photographs or personalised materials for public marketing or promotional purposes without appropriate permission.

12. Website Use

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorised access to the website or its systems
Interfere with the operation or security of the website
Upload malicious software or harmful code
Copy or reproduce website content without permission
Use the website to engage in fraudulent activity
Provide false or misleading information
Attempt to disrupt the website or its services

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

13. Third-Party Services

Our website may rely on third-party services, including payment processors, courier companies, hosting providers, analytics services, and other technology providers.

These services may operate under their own terms and privacy policies.

Reshu’s Resin Art is not responsible for failures or interruptions caused solely by third-party services, although we will make reasonable efforts to assist customers where appropriate.

14. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be:

Available without interruption
Free from errors
Free from viruses or other harmful components
Completely accurate or up to date

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.

15. Limitation of Liability

To the extent permitted by applicable law, Reshu’s Resin Art will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Our liability, where legally applicable, will generally be limited to the amount paid by the customer for the relevant product or order.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

16. Force Majeure

We will not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include:

Natural disasters
Severe weather
Fire
Flood
Government restrictions
Strikes
Transportation disruptions
Power or internet outages
Public emergencies
Courier disruptions
Other unforeseen events beyond our reasonable control

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Reshu’s Resin Art harmless from claims, losses, liabilities, damages, and expenses arising from:

Your misuse of the website
Your violation of these Terms
Information or materials you provide to us without having the necessary rights or permissions
Your violation of applicable laws or third-party rights

18. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

19. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised Effective Date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in India.

Any disputes arising from these Terms or your use of our website or services shall be subject to the jurisdiction of the competent courts applicable to Reshu’s Resin Art, subject to applicable law.

21. Contact Us

If you have questions about these Terms of Service, your order, or our products, please contact us using the contact information provided on our website.

Reshu’s Resin Art
Website: https://reshusresinart.pro/

By using our website or placing an order, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.